I’m attending a leadership programme at the university this spring. This is the 10th leadership course I attend. I really like reflecting on leadership and change management, and I think that I learn new things in every course since life is constantly changing. One day I will be as wise as the owl in the blog post illustration, and those I interviewed are truly my role models and inspiration.
As a part of this course I was given the opportunity to interview three good leaders that I could think of. I chose three that I have as role models in different ways.
A common theme in the interviews I did was feeling safe and leadership. The first person emphasised that we are each other’s work environment linked to feeling safe and secure. It is important to positively give feedback to each other, to create a team feeling and encourage people in everyday life. You need to create a safe environment where people dare to be creative and make mistakes. I think that if people feel insecure, they do not dare to be brave and try to solve challenges or take on new tasks.
Feeling safe is also linked to how mistakes are received, the person I interviewed pointed out, and how to act as a leader when someone makes a mistake. If you see it as an opportunity for learning, you create a safe environment, but if you see mistakes as something consistently negative, you create uncertainty.
Person number two had a different perspective on security and talked a lot about safe relationships, mutual trust and trust. This person told me that you do not always need to be right, but that you should be safe enough to let others be the most knowledgeable and work independently.
In addition, this person pointed out that if you have mutual trust, it means that you do not have detailed control, but trust that people do their best and you hear from them if they need support in any way. In this interview, we also talked about the situation that there is no mutual trust and trust. The interviewee believe that leaders need to accept that it does not always work with mutual trust and trust in all situations. Sometimes the best thing to do is to invest in having a long distance according to the interviewee.
Person number three talked about feeling safe linked to listening, and believes that a consistent theme in successful leadership is to try to understand what the other really mean. This includes trying to be permissive and curious when listening and accepting people as they are through active listening. As leaders, we need to be aware of listening strategies and use methods such as mirroring, follow-up questions and other parts of active listening. In all difficult conversations you need to have a polite tone and be interested in understanding other people’s experiences and perspectives.
You also need to create a feeling of security through participation and equal conditions and not run people over with new decisions – you need to have a culture of participation. This person stressed that you should aim at not seeing the opinions and thoughts of other people as threats, but let things take time in change management.
I think my three leadership interviews were really interesting and educational. And I love management and leadership courses. I have signed up for yet another course this fall. That one is about being the formal leader and has different parts about economy, legal issues etc.