Starting up Interview Study with the Aim of Defining “Digital Excellence”

The University Chancellor’s Office (Universitetskanslersämbetet ), together with the Swedish Growth Agency (Tillväxtverket), has been commissioned to analyze and propose how the supply of digital excellence can be developed in the short and long term. The assignment includes the development of improved statistics and forecasts of the total need for competence in business and the public sector with the aim of improving the conditions for universities and universities to meet the need for excellence in the short and long term.
However, there is no accepted definition of what digital excellence is. Our project hence aims to develop a definition of the concept of digital excellence. The definition should form the basis for UKÄ and the Swedish Growth Agency’s project.

As a part of this work Jan Gulliksen, Arnold Pears, Mattias Wiggberg and I are doing an interview study with 10-20 key players to understand their perspective of Digital Excellence. This week I have started doing these semi structured interviews, and it has been great fun. Doing an interview is always a learning experience, and people are often very wise and knowledgeable.