Participated in Panel about AI and Digitalisation and the Impact on Work and Working Life

Several people from my research group participated in a discussion about AI and digitalisation and the impact on work and working life. The picture is from See invitation below:

Inbjudan AI AW 5.4.19

One thing that I found interesting that one person on the panel talked about was that Amazon and Walmart nowadays has stores that eliminates the need for human cashiers, or cash payments. In the Amazon store cameras with computer vision and facial recognition technology in combination with automatic sensors, keep track of the items customers take from shelves. When you are ready to check out they automatically pay with a registered credit or debit card inside the Amazon Go mobile app. For more info see for example: https://www.chainstoreage.com/technology/tech-viewpoint-amazon-vs-walmart-the-battle-of-ai-based-future-store-strategies/

There are indeed success stories related to digitalisation, but another interesting discussion was related to why is so difficult to develop and implement new technology and all the major failures that we face in Sweden. One failure that was mentioned was Arbetsförmedlingen (The Government Organsiation responsibility for work) where 13000 emloyees had their education in the new system, and the plan to save 170 MSEK/year failed completely and ended up in a law suit. See here: https://www.svd.se/it-fiasko-for-arbetsformedlingen